eHealth Technologies’ success revolves around its ability to securely and responsibly handle sensitive patient information. Each time a contract is signed with a new customer, a thorough due diligence process takes place, which includes a security assessment verifying up to 300 items.
In 2015, the company sought to streamline this time consuming process as its business expanded. To do so, eHealth Technologies required an external security audit to achieve Service Organization Control No. 2 (SOC 2) Type ll Certification. This certification could be presented to customers in lieu of the lengthy security questionnaire, and the credentials would help establish trust in addition to reducing the time and cost of due diligence.